Visitor Services Assistant (fixed term)

  • Part Time
  • Ely

Website Ely Cathedral

Visitor Services Assistant (fixed term contract, summer cover)

This is a fixed term arrangement for the months of June, July and August. Shifts will be every Saturday from 10am-2pm, with the opportunity to provide cover for additional shifts as needed during cathedral visitor opening hours (9.30am-4.30pm)

Salary £13.45 per hour

We have a vacancy for a fixed term role, joining our friendly and helpful Visitor Services team to provide cover over our busy summer season here at Ely Cathedral.

You will be one of the first points of contact with the public, assisting with entry to the Cathedral for our many thousands of visitors each year, selling entry tickets and promoting use of the multimedia guides, and encouraging gift aid donations.

The ideal candidate should be welcoming and helpful, have excellent customer service and communication skills, with the ability to relate to people from all backgrounds and cultures. They should also be confident using technology and point of sale systems, and able to cope with competing demands and priorities during busy periods, keeping calm under pressure.

The successful candidate may also have the opportunity for extra paid hours at other times of the year to cover staff absence / leave as required, on successful completion of this post.

Further information on this role can be found at www.elycathedral.org/about/careers  

How to apply

Please submit a completed application form (we are not able to accept CV’s). We would also like you to include a statement or separate covering letter outlining how your skills and experience match the criteria in the person specification, as these will be used to shortlist for the role.

Please send your completed application to HR@elycathedral.org by 9am, Tuesday 26th May 2026.

Interviews are expected to take place on Tuesday 2nd June 2026.

Ely Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all employees to undertake safeguarding training and to adhere to the Cathedral’s safeguarding policies and procedures.

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