Website Citizens Advice Rural Cambs
Our aim is to provide a free, expert and independent advice.
Location: Citizens Advice Rural Cambs offices and Ely Foodbank sites (Chatteris, Cottenham, Ely, Haddenham, Soham & Waterbeach)
Hours: 22.5 hours per week (flexible working required)
Salary: £25,262 – £27,243 (FTE equivalent – salary uplift pending)
Contract: Fixed-term until April 2029
About the role:
We are looking for an experienced and compassionate Adviser to join our Ely Foodbank Project, supporting people experiencing financial hardship and complex life challenges.
Working directly with foodbanks and clients, you’ll provide advice, casework and budgeting support to help address the underlying causes of poverty, reduce reliance on foodbanks, and build long-term resilience.
Key responsibilities
Provide high-quality advice and casework on welfare benefits, housing, debt and income maximisation and budgeting support.
Deliver support face-to-face, by phone and digitally
Attend foodbank distribution sessions as required
Maintain accurate case records and meet quality standards
Support foodbank volunteers to identify issues and make effective referrals
Build strong relationships with foodbanks, CARC colleagues and partner agencies
Collect monitoring data and contribute to reports for funders
Apply now to help people move beyond crisis and towards stability: https://www.citizensadviceruralcambs.org.uk/about-us/job-vacancies/