Environmental Services Officer

Join us on our mission to create a cleaner, greener East Cambridgeshire.

Post number: EHS041

£30,060 to £33,366 per annum plus benefits (full time, 1-year fixed term)

If you are looking for a new role where you can make a difference and enjoy meeting and talking to a variety of people, the Waste and Environmental Services Team at East Cambridgeshire District Council are looking for an individual with a passion for the environment; committed to reducing waste, increasing recycling, and maintaining our great environment.

It’s an exciting time to work in waste and the environment, as they are at the forefront of change. We have recently redesigned our waste and street cleansing services to provide a resilient service with environmental benefits at its heart.  We are now implementing a multi-million-pound new service: introducing new waste and recycling collections and investing in new fleet and technology to deliver maximum environmental benefit.

As one of the most visible services the Council provides, we’d love you to join us as we deliver major changes to help our residents reduce their waste further, drive up recycling and reduce our carbon footprint.

The role

• you will play a key role in ensuring the successful rollout of the new weekly food waste and black bin collection services
• engage directly with residents and other key stakeholders to influence positive changes in attitudes and participation
• plan daily visits, make phone calls, and send emails and letters to our customers to listen to their concerns and find and agree solutions, applying your knowledge of the service (full training provided)
• gather, report, and analyse information and data relating to the project to enable smooth transition during mobilisation
• provide support to the Council’s Waste and Street Cleansing client team in ensuring waste operations are delivered as required by the Council, with high levels of customer service and engagement
• support the waste team in day-to-day general management of the existing services

About you

To be considered for this role, you should:

• have excellent presentation, communication, and interpersonal skills to engage and liaise with a variety of stakeholders
• be confident to in data interrogation skills using IT systems and databases and have great attention to detail
• have a flexible approach to work: responding quickly when priorities change, be self-motivated and enthusiastic with the ability to act on your own initiative
• have a current driving licence and use of your own car

We are flexible about your experience.  You may be a new graduate, or experienced in waste, recycling, and street cleansing services.  Whatever your background, you’ll be interested in the environment and making a difference, with a ‘can do’ attitude.

About us

The Waste Team within Environmental Services has big plans for the future and massive opportunities ahead. Working with our trading company, East Cambs Street Scene, we are embedding a culture of exceptional performance and continuous improvement.

Our residents are engaged and with their help we are in the top 25 English authorities for the amount of waste we recycle, but we know we can do more.  We are always looking for opportunities to develop the service and introduce new ways of working.

If you are looking to work for an organisation that prioritises environmental sustainability, the Council has made a clear commitment to operate in a responsible and sustainable manner and has recently been awarded the silver accreditation of the Investors in the Environment scheme as well as coming 43rd (out of 164) on the latest national council climate scorecard.

Benefits

• flexible working
• generous annual leave entitlement starting at 24 days a year
• childcare scheme
• training, development, and payment of professional fees
• essential user car allowance
• holidays, sickness and salary pension scheme entitlements
• outstanding location, with its excellent transport links, beautiful countryside, and waterways, thriving markets and friendly communities, it is no surprise East Cambridgeshire is rated one of the happiest and healthiest places to live in the UK

Adverts for posts that don’t require a DBS check or a Basic DBS check

This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended 2023) and therefore applicants are required to declare all unspent cautions and/or convictions. You can find more details about our policies for ex-offenders in the Recruitment Policy available on the on the website.

If you think you have what it takes to be successful in this role, even if you do not meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application.

We think individual experience, skills and passion make all the difference, so if you meet most of the criteria, we would love to hear from you.

For an information discussion about the post please call 01353 665555 and ask to speak to Nick Baker, Head of Waste and Environmental

Closing date for completed applications: Friday 15 August 2025

Interviews will be held week commencing: Tuesday 26 August 2025

Please note that only candidates selected for interview will be contacted by the HR Department with the confirmation of an interview. If you have not been contacted by that date, please assume your application has not been successful on this occasion.

The council is an equal opportunities employer and operates a no smoking policy.

The link to this role on our website is here: Environmental Services Officer | East Cambridgeshire District Council