Planning Support Officer

East Cambridgeshire District Council

£17,681 to £21,693 p.a., plus benefits 

In this post you will provide administrative and procedural support for the department. Duties will include the processing of planning applications from submission to decision following set procedures and within agreed timescales using ICT systems. You will liaise with the applicant or their agent regarding any anomalies, provide assistance to officers and customers, responding to enquiries generally, and maintain departmental records in order to provide statistical information for monitoring/research purposes. 

You will need to have 3 GCSEs (to include English and Maths) or equivalent work experience, possess strong communication, administrative, organisational and time/workload management skills and be able to demonstrate relevant experience within a customer service environment. 

Hours of work are 37 per week, worked 8.45 am to 5.00 pm Monday to Thursday and 8.45 am to 4.30 pm Friday. 

The Council offers a range of benefits including: 

  • Childcare scheme
  • Flexible working scheme
  • Training, development and payment of professional fees
  • Occupational health programme
  • Holidays, sickness and pension scheme entitlements

For an informal discussion about the post please contact Customer Services on (01353) 665555 and ask to speak to the Office Team Leader, Planning or apply on line at: 

Closing date for completed applications: 20th October 2019 Interviews will be held: 29th October 2019 

Please note that only candidates shortlisted for interview will be contacted by the HR Department. If you have not been contacted by the date of the interview, please assume your application has not been successful on this occasion. 

The Council is an equal opportunities employer. 

The Council is currently in the process of implementing a new pay and grading structure. Please be advised that the salary offered to the successful candidate may change as a result of the review.