Imagine the following scenario: your next train departs in 10 minutes. There’s a massive queue for the ticket machines and the ATM is out of order. You reach inside your pockets only to discover you’ve spent your last tenner. What do you do?
Luckily rail passengers now have another option, thanks to a new scheme that was launched across the Greater Anglia network this month.
Greater Anglia operates trains across the region. Trains stopping at Ely include services running between Norwich and Cambridge and Ipswich and Peterborough.
Ely commuters to Cambridge North Station will also be able to use the app if they are travelling with Greater Anglia.
M-tickets – mobile rail tickets – can now be purchased using the Greater Anglia app. These tickets are then downloaded onto a mobile phone and scanned through the ticket barriers.
These can now be used between any two stations on the Greater Anglia network for Advance Purchase, Peak, Off-Peak, Super Off-Peak and Anytime tickets.
Customers can buy their m-tickets up to 10 minutes before departure, regardless of where they are.
First introduced across selected routes in 2015, these paperless tickets have now been rolled out throughout the network.
In addition the ticket gates serving Greater Anglia services at Liverpool Street are now fully enabled to read the m-ticket by scanning the barcode on the mobile phone.
Should customers prefer to use the Greater Anglia website for advance purchase tickets, an email will be sent following purchase which includes an E-ticket. This can also be presented to ticket gates once downloaded to a phone, or printed for convenience.
Andy Camp, Greater Anglia’s Commercial Director, said: “Completing the roll out of mobile ticketing across our network is another investment which will help to make our customers lives a little easier as they can now use the app to buy tickets wherever they are and can simply scan their phones through the ticket gates.
“We are committed to offering our customers great value fares and make it as easy and convenient as possible for them to use our services.”